Frequently Asked Questions
Everything you need to know about your personalized skincare journey.
How do I know which products are right for my skin type?
We recommend taking our diagnostic skin quiz. Our dermatologists use your results to build a personalized regimen tailored to your specific concerns, whether it's acne, aging, or sensitivity.
How long does it take to see results from my regimen?
While some users notice a difference in skin texture within 2 weeks, it typically takes 4 to 8 weeks of consistent daily use to see significant improvements in skin health and appearance.
Can I adjust or skip my subscription shipments?
Absolutely. You can modify your formula, change your delivery frequency, or snooze your next shipment at any time through your account dashboard.
Are Geologie products tested on animals?
No. We are committed to ethical beauty practices. All of our products are 100% cruelty-free and formulated without parabens, phthalates, or sulfates.
What is your return policy for first-time orders?
We offer a 30-day satisfaction guarantee on your initial trial set. If you aren't seeing the results you expected, contact our support team for a full refund or a formula adjustment.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.